Browsing: Generative AI

Chennai (Tamil Nadu) [India], September 15: Logitech (SIX: LOGN) (NASDAQ: LOGI), in partnership with Aspire For Her, today announced the successful conclusion of its nationwide all-women Generative AI hackathon under the #WomenWhoMaster initiative. Drawing nearly 1,29,000 registrants from across India, the landmark event officially earned a Guinness World Record title. Guinness World Records created a…

Customer experience in an AI-first world has evolved from reactive issue resolution to predictive, context-aware care. Modern CX depends on understanding customer intent, sentiment, and history in real time, delivering a personalized journey that addresses friction before it escalates. While routine interactions scale effectively through conversational AI, human expertise remains vital for edge cases requiring…

A team of researchers at Hassan II University of Casablanca has combined blockchain smart contracts with large language model agents to orchestrate crowdsourced pharmaceutical last-mile delivery, reporting that in matched simulations the AI-assisted workflow cut route time by 25 percent and planning time by nearly 79 percent compared with a human-operated baseline. The work addresses…