Browsing: analysis

Chatbots

Global analysis of country-level factors associated with chatbot usage for health

Health queries are among the most common uses of consumer conversational artificial intelligence (AI), yet little is known about how this usage varies across countries and what characteristics are associated with it. Here we analysed 1.7 million de-identified health-related conversations from Microsoft Copilot across 109 countries and regions, examining two dimensions: intensity (the share of all…