Author: aitoday7

Customer experience in an AI-first world has evolved from reactive issue resolution to predictive, context-aware care. Modern CX depends on understanding customer intent, sentiment, and history in real time, delivering a personalized journey that addresses friction before it escalates. While routine interactions scale effectively through conversational AI, human expertise remains vital for edge cases requiring…

Many people don’t realize that the tire market is highly concentrated. For example, in our article on the real owners behind America’s major tire brands, we revealed that many of the most notable names, like Michelin and Goodyear, actually have dozens of subsidiaries. 

This summer brought record-breaking heat, but new research suggests the problem isn’t confined to the hottest months of the year. A recent study found that extreme heat events have become increasingly frequent not only during summer but also in the months leading up to and following it.

Sept. 14, 2026 /PRNewswire/ — Brand Engagement Network Inc. (“BEN”) (NASDAQ: BNAI), together with Cataneo, announced at IBC2026 its conversational advertising technology, designed to transform traditional commercial breaks into real-time, one-to-one interactions where viewers can engage directly with AI agents embedded within broadcast and streaming content

A Ukrainian unmanned surface vessel (USV) destroyed a Russian naval drone in the Black Sea on September 12, in what Ukraine’s Navy described as the first-ever combat between two unmanned boats. The operation was a joint effort with Ukraine’s military intelligence agency, HUR, which spotted the Russian vessel before the Ukrainian drone attacked.According to the…